-When will you ship my item?
Most orders are shipped within 2 working days. The exact dispatch date of the order is communicated to you by email within 24 hours of your order.
-How do you ship?
We ship by reputed courier and delivery companies like DHL / FedEx / UPS / TNT / DPD.
-How do you package safely?
We package above and beyond the required safe packaging standards. Our damage rates are extremely low. However, if you receive a damaged item, please contact us and we will make sure that we resolve your problem.
-What is the transit time for an item?
Most items have a transit time of 3 to 6 working days.
-Where is my item shipped from?
We have warehouses in United States, Austria, United Kingdom & India. Depending on the availability of the item, we can ship the order from any of these locations. We assure that no customs duty or taxes will be payable in USA.
-What if I receive a damaged item?
Our packaging is superb and most likely your item will be received in perfect condition. However, in a rare case, if you receive a damaged item, please communicate with us and we will take full responsibility and replace the item for you.
-List of countries where you ship?
Free shipping is available to: United States, United Kingdom, Germany, France, Belgium, Denmark, Greenland, Italy, Liechtenstein, Luxembourg, Netherlands, Spain & Switzerland
Low Cost Paid shipping is available to: Australia, New Zealand, South Korea, Malaysia, Taiwan, Macao, Japan, Singapore, Mexico, Canada, Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Israel, Malta, Monaco, Montenegro, Norway, Poland, Portugal, Romania, Sweden, Turkey, UAE, China, Hong Kong, Thailand, Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Jamaica
You can find the cost of shipping to your location by adding the item to shopping cart and then checking the "Estimated Shipping" in the cart.
If your country is not listed above, we can still ship there, just contact us for a quote.
-What about Custom Duties, VAT or Import Duties?
There will be no extra charges for USA. For other countries, you may have to pay a customs / duty / VAT / import taxes. These amounts vary for all the countries.
-How do I find out the shipping charges to my location?
You can find the cost of shipping to your location by adding the item to shopping cart and then checking the "Estimated Shipping" in the cart.
-What if you don't ship to my location?
If your country is not listed above, we can still ship there, just contact us for a quote.